Terms
General terms and conditions of Vendtec GmbH, Grabenstrasse 15a, 6340 Baar, Switzerland. Last updated: October 2026.
1. Scope
These general terms and conditions (terms) apply to the use of the website vendtec.ch and to all offers, services and deliveries of Vendtec GmbH ("Vendtec"), unless an individual contract provides otherwise.
Individual contracts, such as partner agreements, licence, rental or service contracts, and offers take precedence over these terms.
2. Offers on the website
The content of this website, including prices, earnings examples and calculators, is for general information and is not binding. It does not constitute a binding offer. The scope of services, prices and terms are set out in the respective individual agreement.
3. Services
Vendtec develops, operates and distributes vending machines and the related software. Age-restricted products are only sold at the machines after an ID check. The website describes in particular the following offers:
Location partnerships
Vendtec places a vending machine in suitable venues at no cost to the partner. Vendtec takes care of delivery, installation, stock, restocking, maintenance and payment processing. The machine remains the property of Vendtec. The partner provides the space, a power socket and, where possible, mobile reception or Wi-Fi. The partner receives a share of sales, paid out quarterly with a statement of sales in accordance with the partner agreement. The share per sale, term and placement are set out in a partner agreement. According to the offer description, a placement usually starts with a three-month pilot. The provisions of the partner agreement prevail.
Vending software for operators
Vendtec licenses its vending software (shop, payment, age verification, fleet dashboard, API and AI support agent) to operators of their own vending machines. A demo and a pilot with a few machines are followed by the rollout at an annual price per machine. The scope of the rights of use, prices, term and support are governed by the respective licence agreement.
Smart Snax (rental)
Smart Snax is an AI fridge that Vendtec rents out itself. According to the offer description, the rent starts at CHF 379 per month excl. VAT. According to the offer description, delivery and installation, card and mobile payment, the dashboard, and service and repairs are included. Restocking by Vendtec is optional. Smart Snax does not sell age-restricted products. Smart Snax is not yet available. The individual rental terms and the rental contract prevail.
24/7 hotel concierge Piccolo
Piccolo is a digital guest service for hotels on WhatsApp. It is offered at a fixed monthly price plus a one-off setup fee. Prices stated on the website exclude VAT and include WhatsApp fees. For the processing of guest data, Vendtec and the hotel conclude a data processing agreement. The individual offer and the contract prevail.
Product distribution
Vendtec is the Swiss distribution partner of Knox and Ignite and supplies partners in retail and hospitality. Wholesale orders are governed by individual offers and terms. Orders via ignite-official.ch are governed by the terms published on that website.
4. Prices
Prices on the website are stated in Swiss francs (CHF), exclude VAT and are not binding. Prices and payment terms are determined by the individual offer and the contract.
5. Liability
Vendtec is only liable for damage caused intentionally or through gross negligence. Liability for slight negligence is excluded to the extent permitted by law. Any liability for indirect and consequential damage is excluded to the extent permitted by law.
Vendtec strives to keep the website available with as few interruptions as possible but cannot guarantee this.
6. Intellectual property
All content on this website, including texts, images, graphics and logos, is the property of Vendtec GmbH or the respective rights holders and is protected by copyright. Any reproduction, distribution or other use of this content requires the prior written consent of Vendtec GmbH.
7. Data protection
For information on how we process personal data, please see the privacy policy.
8. Applicable law and place of jurisdiction
Swiss law applies. The place of jurisdiction is Zug, Switzerland. Mandatory statutory places of jurisdiction remain reserved.
9. Contact
Vendtec GmbH
Grabenstrasse 15a
6340 Baar
Switzerland
Email: info@vendtec.ch
Phone: +41 78 822 27 66